Sales Manager


COMPANY: Starboard Cruise Services (Carnival Cruise Lines, Holland America Cruise Lines, Royal Caribbean Cruise Lines, Celebrity Cruise Lines, Norwegian Cruise Lines & Silversea Cruise Lines)

Job Description:

The Sales Manager will provide leadership for the on-board retail shops to promote and model Starboard’s high quality retailing standards, continuously driving maximum sales results, superior quality customer service, talent development, and engagement. The Sales Manager must demonstrate honesty and integrity in all interactions.

Contract length: 6 – 8 months, with 6 – 8 weeks’ vacation time between contracts.

Starting salary: Approximately $2000.00 per month, paid bi-weekly, during the probation period of 4 months (no commission). After completing probation, sales managers average $4000.00 per month, paid bi-weekly (basic + commission).

Minimum Requirements:

  • Applicants must be at least 21 years old.
  • Applicants must have at least 3+ years’ recent retail management experience (where the annual turnover is at least R 1 Million), with a proven track record.
  • Applicants with a tertiary qualification in Retail/Hospitality management or Business Administration will be preferred.
  • Applicants must not have a criminal record – a police clearance check will be conducted!
  • Applicants must not have any visible tattoos (when in uniform). Acceptable if it can easily be concealed.
  • Applicants must be medically fit – see factors below that may DISQUALIFY you for employment:
    • Body Mass Index higher than 30 (Divide your weight in kilograms by your height in metres, then divide the answer by your height again to establish your current BMI)
    • Chronic medical conditions such as diabetes, asthma, heart disease, hepatitis, Back or joint problems, epilepsy, anxiety/depression & HIV
    • Any impairing disability (includes the use of hearing aids, for example)

If you are unsure about your medical condition, kindly contact our offices so we may put you in touch with our designated physicians for further guidance and clarity before you apply.

Your Expenses:

Budget for approximately R 12000.00

Costs include coaching/service fees, Medicals (which are valid for two years) and your C1D VISA. Starboard arranges and covers your flight & accommodation, and the cost of the C1D VISA, along with any travel expenses incurred between airport-to-hotel-to-port will be reimbursed once you board – so keep your receipts! (You spend one night in a hotel prior to joining your vessel). You will receive a full breakdown of all the costs along with a detailed job brief with your initial interview invitation.

Recruitment Process:

  1. After receiving your application and it has been deemed suitable, we will invite you for an Initial Interview.  (Invitations go out via email within 14 days’ of receiving your application)
  2. During your initial interview we will coach you for your final interview, make sure you are thoroughly informed about the position you have been selected for, and check that your documents are in order.
  3. Final interviews are conducted via Skype with a Starboard representative, usually within a few days after having met with us.
  4. After successfully passing your final interview, you can generally expect to commence your career on board within 2 to 6 months, depending on individual circumstance. (This allows you enough time to work in your notice period and do the medicals, VISA application etc.) We will of course guide you every step of the way!

How To Apply:

Go to the HOW TO APPLY page and select the CV template featuring the Reference Code: SB/SM

Follow instructions from there.

Note: Management reserves the right to be as selective as necessary, and their hiring decision is final.

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